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How to Delight Customers and Make People Like You with 1 Easy Look

How to Delight Customers and Make People Like You with 1 Easy Look

by Andre Palko | Jan 13, 2021 | Management and Operations

One day at my high school job in a college cafeteria, I found out my boss thought I was always angry or upset with him. He told me it was because I never smiled in his presence. It was a jarring revelation, even for a socially oblivious teen like me. I liked him and...
17 Simple Everyday Free Things Your Small Business Can Do to Get Customers to Like You More Starting Today

17 Simple Everyday Free Things Your Small Business Can Do to Get Customers to Like You More Starting Today

by Andre Palko | Oct 20, 2017 | Management and Operations

If my experience is any indicator, small business customer service is off track. Bad experiences outweigh the good ones. What turns them “bad” is typically some slice of ordinary human behavior gone slightly awry. A Harvard Business Review article* reveals some...
How to Escape the Hidden Enemy of Small Business Growth

How to Escape the Hidden Enemy of Small Business Growth

by Andre Palko | Dec 16, 2016 | Management and Operations

As small business owners, we sometimes have days in which we run short of time, money, patience, or expertise. Resources seem to be stretched thin or gone altogether. I recently watched a fascinating documentary which reminded me that we always have one unique...

Did you know…70% of purchases at local businesses can be traced back to social media? Use this social posting strategy to turn more visitors into buyers.

Profitable Pricing Methods image

The secrets to pricing pricing that put an end to worries about cash flow.

Get your company exposure to an audience of millions with these press releases. Done for you or do-it-yourself press release packages available.

Fast Cash Strategies for Small Business

Latest Blog Posts

  • What This Unusual Egg Carton Can Teach Us About Print Marketing
  • How to Turn Customer Complaints into a Quality Improvement System
  • How to Build a Simple Product Quality Checklist Without Hiring a QA Team
  • Quality Control vs. Quality Assurance and Why Small Companies Should Care
  • What Does ‘Product Quality’ Actually Mean? (It’s Not What You Think)

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