outsourcing Archives

4 Steps to Take Before Hiring a Software Development Company

by Staff Writer | Jun 4, 2021 | Miscellaneous

Are you concerned about spending time and money walking down a path with the wrong software development company? There are millions of custom software developers worldwide who are vying for your business, and their credentials and work ethic vary dramatically....

3 Options for Outsourcing Telephone Customer Service

by Staff Writer | Aug 10, 2020 | Management and Operations

When small businesses struggle to keep up with the number of customers calling their business, they may consider implementing automated channels, like a phone menu. According to a recent survey, nearly 90% of people prefer speaking to a live customer service agent...

5 Crucial Steps to Get You Started with Business Process Outsourcing

by Staff Writer | Apr 15, 2020 | Management and Operations

So, you made the crazy decision to become an entrepreneur. Yes, it’s crazy because being a successful entrepreneur is not easy. While your friends and family embark on their nine-to-five journeys every day, you’ve decided that long hours and a lack of weekends off is...

How to Avoid the Hidden Costs of Outsourcing

by Staff Writer | Oct 11, 2018 | Management and Operations

In a perfect world, outsourcing is just another business practice. In real life, hiring an offshore team feels like swimming across a river full of crocodiles. Intellectual property theft, poor quality, and pricing shenanigans give the practice a bad name. We are...

8 Ways to Manage Remote Teams Like They’re at the Next Desk

by Staff Writer | Aug 27, 2018 | Management and Operations

Learning to manage remote teams to ensure high quality work can come with all levels of success, problems, and the like. Virtual teams present their own specific issues tied to their geographically scattered nature. However, that doesn’t mean that you can’t be just as...